Artificial intelligence (AI) has made great strides in the last ten years. AI has fundamentally changed our personal and professional life, from the invention of Alexa to its use in the creation of vaccines . Nowadays, it seems to be present everywhere, including in delivery robots, streaming services, parking garages, and travel applications; driving innovation across industries such as business consulting services, finance, healthcare and enterprise operations.
Although AI has a broad variety of applications, the technology does not simply “work out of the box.” Regardless of the use case, still needs human beings to learn, remain relevant, and act as a backup when necessary; particularly in areas involving governance, ethics and legal compliance. We think that human and machine intelligence will always have a role in successful AI deployment since what comes easily to humans, like interpersonal skills and judgment, is tough for machines — while processing mountains of data at scale is almost impossible for people.
- Being aware of what machines are capable of.
- Understand that AI is not a self-contained system.
- Don’t be hesitant to disagree with the common wisdom regarding the need of employing people in certain positions.
- Enhance without over-automation
There is no doubt that AI has enormous advantages for organizations, but in our opinion, its actual strength lies in its interaction with humans. Businesses may achieve unprecedented efficiency and scalability while retaining the personal touch that consumers need by recognizing the relative capabilities of AI and humans. Businesses may be able to achieve the ideal balance as AI applications find a place in many facets of our lives; especially when supported by HR services in Mumbai, by defining these responsibilities early in the process and realizing that neither is the end-all, be-all answer.
